Privacy Policy
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This Privacy Policy describes how Spinalrenewex, operating at spinalrenewex.world, collects, uses, stores, and protects personal information when you purchase or inquire about our online workspace audit products, including the Essential Workspace Scan, Professional Governance Audit, and Enterprise Full Assessment.
1. Data Controller
The data controller responsible for your personal information is Spinalrenewex, located at 8100 Washington Ave Ste 220B, Houston, TX 77007, United States. For privacy-related inquiries, contact us at office@spinalrenewex.world or call +1 713 332 3858.
2. Scope of This Policy
This policy applies to personal data processed through our website, contact forms, audit engagement workflows, client portals, email communications, and any related services tied to workspace audit products offered by Spinalrenewex. It does not apply to third-party platforms we audit on your behalf, which remain governed by their own privacy terms.
3. Information We Collect
3.1 Information You Provide
When you request a quote, purchase an audit package, or submit our contact form, we may collect your name, email address, phone number, company name, job title, billing address, payment details processed through secure payment providers, and any message content you voluntarily include.
3.2 Audit Engagement Data
During an active workspace audit, we may process organizational information you share, including tool inventories, user lists, access logs, workflow documentation, and configuration exports necessary to deliver audit findings. You control what materials you provide, and we process them solely to fulfill the contracted audit product.
3.3 Automatically Collected Data
When you visit spinalrenewex.world, we may automatically collect technical data such as IP address, browser type, device identifiers, referring URLs, pages viewed, session duration, and cookie identifiers as described in our Cookies Policy.
4. Legal Bases for Processing
We process personal data based on one or more of the following grounds, as applicable under US state privacy laws and general contractual principles:
- Performance of a contract when you purchase or receive an audit product from Spinalrenewex
- Legitimate interests in operating our business, securing our systems, and improving our services, balanced against your rights
- Your explicit consent, such as when you agree to personal data processing via our contact form checkbox or marketing opt-ins
- Compliance with legal obligations, including tax, accounting, and lawful requests from authorities
5. How We Use Personal Information
We use collected information to deliver and administer workspace audit products, communicate about your engagement, issue invoices and receipts, provide customer support, improve our audit methodologies, maintain website security, comply with law, and send service-related notices. We do not sell your personal information to third parties.
6. Sharing and Disclosure
We may share personal data with trusted service providers who assist us under contract, including hosting providers, payment processors, email delivery services, and analytics tools. These parties may access data only to perform services on our behalf and must protect it consistent with this policy. We may also disclose information when required by law, to protect rights and safety, or in connection with a merger or acquisition with appropriate safeguards.
7. Data Retention
Contact inquiry data is retained for up to twenty-four months unless a business relationship forms. Audit engagement records, reports, and related correspondence are retained for the duration of the engagement plus seven years for legal and quality purposes, unless a shorter period is agreed in writing or deletion is requested where legally permissible.
8. Security Measures
Spinalrenewex implements administrative, technical, and organizational safeguards including encrypted connections, access controls, secure file transfer methods, and staff training. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your US state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal data, opt out of certain processing, and limit use of sensitive information. To exercise these rights, contact office@spinalrenewex.world with sufficient detail to verify your identity. We will respond within timelines required by applicable law.
10. Children's Privacy
Our workspace audit products are directed at business clients and are not intended for individuals under eighteen years of age. We do not knowingly collect personal information from children.
11. International Transfers
Our primary operations are in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
12. Third-Party Links
Our website may contain links to third-party sites such as Google Maps. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our audit products, legal requirements, or business practices. Material changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acknowledgment where permitted by law.
14. Contact
For questions about this Privacy Policy or our handling of personal data related to workspace audit products, contact Spinalrenewex at office@spinalrenewex.world, call +1 713 332 3858, or write to 8100 Washington Ave Ste 220B, Houston, TX 77007, United States.